This is my first introduction to Mad Heaters and the tempest. I have had a wand gathering dust, and after seeing all the reddit crowd talk so highly of the wand tempest combo, it found its partner. Following the the manuals recommended setting for stock balls, I had perfect performance on the very first use. I also discovered this pretty much yields a one heat extraction practically every time. A trying a reheat, like every other similar device, my bud was completely black. The flavor is great, the effects are great, I’m sold. This may but a big stop or at least delay to me buying future devices. I ordered on Tuesday and received Friday, perfect. Thank you as always VGoodiez!! Side note, it seems some spare parts were not shipped with the initial orders. VGoodiez volunteered that information and confirmed they are actively working to fix this. You can’t ask for better service!!