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Based on 3098 reviews
95%
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VGoodiEZ
Michael B.
Customer for life.

I cannot believe how fast the shipping is. Incredible. I was alerted within minutes from my shopping app my order had been shipped. When they arrived I could instantly tell these Titanium Capsules were on a whole new level. The appearance, machining and most importantly the airflow. These are simple the only Capsules I will ever use again in my Mighty + .Had questions that where addressed immediately addressed with solutions. Customer for Life

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VGoodiEZ
T.B.
Can say enough…..

I can’t say enough about the customer service @ Vgoodiez. I buy the majority of my vaporizer products from them. I always compare prices of other sites and Vgoodiez is always one of the most reasonable. But here is where they really shine. Their customer and repair teams are responsive, competent and honest. For one product I purchased, they repaired the unit at no cost under warranty after the button started to malfunction. Most companies would have tried to convince me I caused the malfunction. Shortly after that they repaired the same unit because I dropped it at what I feel was a reasonable cost. The RMA process was easy and the repair team returned my unit within 3-4 business days. Whether you like the products you buy from Vgoodiez can vary based on the manufacturer. Some items are ether than others. But I promise you will love how Vgoodiez does business. Well done Nate, Scott and the rest of the Vgoodiez team!

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VGoodiEZ
David Levisohn
Fantastic customer service

Greetings from (broken) Britain across the pond. Was looking to upgrade the dosing caps on my S&B Mighty+ from the standard aluminium to stainless steel. These seem in short supply worldwide, but that was before I discovered you guys. I ordered from your good selves, and aside from a small query regarding parcel tracking which was resolved within hours (thank you Jay), my order arrived 10 days from the ordering date.
I am exceptionally pleased with my purchase (does exactly what it says on the tin), coupled with fantastic customer service and prompt delivery. Thank you guys!
Also, your very informative website has piqued my interest in home rigs. I feel I may be in touch again soon...

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VGoodiEZ
Thomas Horn
Great Product & Service

The physical B2 bundle product is amazing. Hand assembled and ready to plug and play by Scott. He also was kind enough to warn me about trying to get it expedited over the weekend. They have won me over!

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VGoodiEZ
Dylan Sowers
Very quick and supportive.

Ordered the wrong item on a Saturday; texted them after business hours on accident. They responded within an hour and we sorted the issue quickly and easily. Would recommend!

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VGoodiEZ
A.A.
I guess I'm a lifer

These guys rock! I had an issue that with a broken PID that I thought wouldn't be fixed but they fixed it! Really impressed by how they stand behind their sales, even old ones. You can buy cheap shit from China anytime but this is the kind of customer service you stay for. Guess I'm buying from here for all the rest of my needs.

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VGoodiEZ
Vicsomenso
Exceptional customer service

I had a small order issue and emailed the store right away. Within 15 minutes I had the issue rectified!! That’s truly exceptional!!

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VGoodiEZ
Ronald Labrecque
Real Customer Service.

I have ordered multiple items from Vgoodiez and everything has always been as expected ( fair price, fair product shipped decent). I needed to replace a PID for my ball vape coil and instead of trying to upsell me a whole new setup, Jay emailed me and we figured out that I could a better model controller for my needs for LESS $$ than my original. Technology changes and these guys/gals are on it man. Also, they actually return phone calls. Fuckin dope.

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VGoodiEZ
Anthony DeStefano
Great Vendor

They stand by their word and are quick and responsive with customer service inquiries. You can trust these guys. Quality stuff. Thanks for everything guys!

Great interactions, super fast

Just a great little business with really nice stuff.

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VGoodiEZ
L.L.
Customer service

Terrible customer service. They review these messages so they can block the bad ones. I reported them to the Better Buisness Bureau.

As if your private insults and email are not enough to us, you had to take the time to maliciously write these reviews.

Our guidelines on returns are very clear. We do not accept used returns. Sorry you didn't do your homework and I'm sorry that you are trying to compare us to somebody else in this industry that you work for in the past or perhaps currently work for. We do not have the same catalog as Planet of the Vapes and we do not have the same policies. We offered you a solution to sell it on the second hand market and all you wanted to do was try to bully me into getting your money back. I'm sorry our policies are very clear and we are a small company that is not in a position for you to treat us like a free vaporizer rental store. Grow up and go shop at Planet of the Vapes since they seem to be such a good resource for you. We don't even understand why you didn't buy from them in the first place.

I just copied the response from this last two. One star reviews that you gave us. We don't post them initially because we get quite a lot of spam on these things. Let us know how it goes with the better business bureau because you don't agree with our policies. You obviously still work for Planet of the Vapes or have great loyalty to them to be treating a small family business like this because you didn't get your way.

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VGoodiEZ
Huck
Always a pleasure

Great company and awesome employees. Quick communication. Quick shipping.

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VGoodiEZ
Ernest Powell
Great products and better customer service

Will def be dealing with v goodies in future

We appreciate the kind words and support! Holler if we can help!

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VGoodiEZ
William Cermele
Seriously great retailer

I have made multiple purchases and have never had a problem and have always found them to be helpful and competitively priced. Super fast shipping. Most recent order was Memorial day. Had my item 3 days later. A sticky brick injector for my b-zero. Early review is killer. The cube shape looks awesome with my mega cell and the setup works for my flower and concentrate. Most of my best stuff came from here. I put most of my stuff together myself and have sometimes only needed vgoodiez for parts. They are super helpful in that department in finding compatible equipment.

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VGoodiEZ
Billy Powell

I have nothing but good things to say about vgoodiez and the whole process thanks for your service

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VGoodiEZ
Franco Bonaccorso
You guys, I mean..

Blown away by the service. I'm thousands of kilometres away in Bathurst, Australia but the shipping experience was pretty good. My Cell 3 glassware came wrapped and secured trighter than an Egyptian mummy. Nice, handwritten 'thanks' and a sticker which is going on the rear pannier of my bike . The glassware is everything I expected. Thanks again!

Woot! Thanks for representing on the slaps! We appreciate the support from down under! Holler if we can help in the future!

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VGoodiEZ
Aaron A
VGoodiEZ customer service 2nd to None!!

I can't begin to describe how satisfied I have been shopping with VGoodiEZ. They offer some of the best help/advice and customer service I have ever seen. You can tell that they care about the person on the other end of the transaction and want to do their best to ensure the best possible customer experience. I've made several purchases here and each experience I leave as a very happy and satisfied customer. When I ran into a product issue it was quickly resolved and a replacement was sent right away. They've always been quick to answer questions and offer advice. On my most recent order I had mistakenly ordered the wrong screens and they reached out to me to correct my error before the product even shipped! They definitely stand out from the crowd and will always be my first stop for vaping supplies. 👍

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VGoodiEZ
Clement
Unbeliavable turnaround time, amazing quality.

Had to finally take the plunge with these bundles/sales. Ordered the 'You know you Wand this' bundle and a couple add-ons and Orb V2 since I just love the look and versatility with other attachments I have. Ordered Thursday morning, initial tracking said Monday delivery, showed up at my porch today (Saturday). The glass pieces are amazing and I can't wait to start playing around with the Dyna and the bangers that come with the Wand with them.

Absolute class act this is my preferred shop for sure going forward!

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VGoodiEZ
Matthew Perea
First time customer

Vgoodiez has a really good store . They had what I wanted which was a tinymight 2, I received my order real quick and very satisfied. Vgoodiez will be my to go to place .

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VGoodiEZ
Dabs MacGhee
Wow—outstanding service

Ordered a Tinymight 2 on Saturday afternoon and it was in my greedy little hands on Monday afternoon. Couldn’t believe it. Thanks so much for taking the time to ship it on Saturday, via Priority Mail no less. Still learning but love the TM2 so far and will definitely be buying more from VG in future.

Amazing!!

VGoodiEZ is hand down the best companies to shop with!! Blazing fast shipping, with as described high quality products!!! Thanks friends at VGoodiEZ, I will be a return client for many years!! You really are the home of the heavy hitters!!!

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VGoodiEZ
Jay Medlin
Step up

Just got my B1/Shovelhead combo. Holy cow! Also have a TiTi, and while I’ve that too, this set up is perfect for killer one hitters, bong style. Of course, Scott and Stephen and VGoodiez are the very best in the industry!

Helpful, fast, great quality

I could not be happier with my experience with VGoodiEZ. I knew about their great reputation from countless reddit posts and comments, so I felt pretty confident going into my first purchase. On top of that, the official reddit account for the store reached out to me after I made a post asking a LOT of questions and they very patiently answered my many questions until I felt confident in committing to my purchase.

Shipping was super fast and packed very well. I turned around and made a second order shortly after my first because I was so happy with the experience. I will happily be a return customer and now regularly check the site to see if anything new catches my eye!

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VGoodiEZ
dylon post
Excellent shipping turnaround

Received my package from purchase to my hands within 48 hours. Unbelievable turnaround time. Great packing as well, so glass items are unlikely to break. Will make as many purchases as I can from this website.

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VGoodiEZ
Gareth
Best service

Excellent service from these guys, had a small issue which was corrected without any problems, can't recommend enough.